Careers 

Full-time members of the Walpole Co-operative Bank team enjoy an array of benefits including: medical, dental, and vision insurance; group life and AD&D insurance; supplementary life insurance; short- and long-term disability insurance; 401(K); Defined Pension Plan; Flexible Spending Account; and earned vacation, sick time, and personal days.

Current Openings

Loan Administrative Assistant

Position Summary
The Loan Administrative Assistant I maintains accurate commercial loan files, provides timely and courteous customer service to borrowers, completes assigned administrative tasks. Performs all tasks in compliance with established Bank policies and procedures, with federal and state laws and with all fair lending regulations

Job Responsibilities

• Efficient and accurate input of commercial loan information to system.
• Timely and efficient preparation and collection of documents for UCC/Insurance requirements, reports and communications to ensure Bank coverage and regulatory compliance.
• Ensures complete loan documentation through effective and timely tracking of documents, notifies loan officers or customers of missing or incomplete information and documentation.
• Provides efficient and timely administrative support. May include: coordinating loan disbursements and preparation of mortgage and UCC discharges, processing general ledger transactions, preparation of correspondence and reports, monitoring collection of fees and payoffs.
• Provides courteous and accurate customer service for assigned commercial borrowers. Includes: answering questions and resolving service problems, processing transactions, and obtaining necessary file documents.
• Responds to all telephone inquiries promptly and courteously. May relay messages, provide information, and assist in solving problems. Ensures that all customer complaints and problems are handled in an efficient and timely manner. Follows up to ensure that customers are satisfied with resolution and service.
• Maintains updated knowledge regarding loan and equity products, compliance regulations and lending policies.
• Performs related administrative duties as assigned.

Education, Experience, and Skills

• High school diploma or equivalent
• One to two years of banking/office experience
• High level of accuracy and detail orientation
• Ability to meet deadlines and prioritize workflow
• Effective communication and interaction skills

About Walpole Co-operative Bank

At Walpole Co-operative Bank, we have been dedicated to meeting the needs of the communities we serve for over 100 years. As a $500 million-dollar community bank we have a wide variety of personal and business products and services. Through our numerous donations, central location and local staff, we are a strong part of the community.

Walpole Co-operative Bank believes in rewarding its employees for their hard work and contributions to the team. Full-time employees enjoy a comprehensive benefits package including medical, dental, vision, group life and AD&D, supplementary life, short- and long-term disability, 401(K), Flexible Spending Account, vacation, sick time, and personal days.

Interested candidates please submit a cover letter and resume to Donna M. Leary, Senior Vice President of Human Resources/Marketing/Retail at dleary@walpolecoop.com.

Disclaimers

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Walpole Co-operative Bank is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Walpole Co-operative Bank discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

Walpole Co-operative Bank is an equal opportunity employer.

Note to Recruiters and Placement Agencies: Walpole Co-operative Bank does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Walpole Co-operative Bank employee. Walpole Co-operative Bank will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Walpole Co-operative Bank and will be processed accordingly